Q- Where is the studio location for Pet Pawtrait?
A- Pet Pawtriat are based out of our studio located in Ascot Vale.
Q- What should I do to prepare my furry friend for their Pet Pawtrait session?
A- Get your pooch looking their best by booking them in for a groom or doing a home DIY groom. We will have face wipes and brush on site if required. We also recommend that if you have a super excited pooch, take them for a walk to burn of some of that energy prior to your session.
Q- Should I bring anything along for my Pet Pawtrait session?
A- If your pooch has any special dog treats that they love, feel free to bring these with you, however we will have some dog treats and toys on site to help with keeping their attention during your session.
Q- What should I wear for my Pet Pawtrait session?
A- You can wear whatever you feel comfortable in for your Pet Pawtriat session. A white linen top with pants or jeans photographs nicely, or feel free to get dressed up in the most glamorous outfit in your wardrobe!
Q- How many people can participate in a Pet Pawtrait session?
A- For our sessions we have a maximum 2 person limit and a 2 dog maximum.
Q- When can I expect to receive final images from my Pet Pawtrait session?
A- Your digital images will be ready and emailed to you at the latest by May 6th and prints will be distributed at the latest by 9th May - just in time for Mother’s Day!
Q- Can I get any of my photos printed and framed from my Pet Pawtrait session?
A- Absolutely! Please get in touch with us as to which photo/s you would like to get printed and at what size. From there, we can get this printed at through a professional printer, framed (if required) and shipped out to your home address.
Q- I have a large dog. Will this Pet Pawtrait session be suitable for them?
A- Due to the size of our studio space, please be mindful that big dogs (Great Danes, German St Bernards, Rottweiler etc) are not best suited for this session. Keep an eye out in future for sessions that will be held in larger spaces, as this will be more appropriate for them. If you are unsure as to whether this session is right for your pooch, get in contact with us and we can let you know.
Q- Can I re-schedule my Pet Pawtrait session?
A- Due to the nature of our sessions structure, please be mindful of what time you decide to book in for your session. We may be able to reschedule, however this is not a guarantee. Get in contact with us ASAP if you believe this might be the case.
Q- Can I get a refund if I can’t make my Pet Pawtrait session?
A- We are unable to offer a full refund for your Pet Pawtriat session. Please get in contact with us ASAP if you are unable to make your session and we can provide you with a 50% refund on your booking.
Q- I have another question regarding Pet Pawtrait sessions, how can I get in contact?
A- Please email us (Mady and Jenna) at hello@pet-pawtrait.com and we will do our best to get back to you within 24 hours.